The following guide will show you how to properly upgrade vROPS. If you have a multi-node environment just upgrade the master node and it will automatically upgrade the Master replica, Data Node, etc.
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Before we begin it is best to first take a snapshot of vROPs and to have a full backup of vROPS but make sure you disable quiescing. You can also backup your customized work manually in a post I wrote previously. How to backup all your vROPs work manually
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Open a browser and download vROPs Virtual Appliance upgrade and vROPS OS Upgrade from vmware.com
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Next login to https://{VROPS-FQDN}/admin and login as admin
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(Optional: Some users have said it works better taking it offline first) Select the Node that has the Master Cluster Role and click on Take Offline
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Click on Software Update > Install a Software Update
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Click on Browse
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Select the Operating System Upgrade and click on Open
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Make sure both checkboxes are checked and then click on Upload
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Click on Next
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Accept the license agreement and click on Next
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Wait till it completes, it may take hours depending on how big your vROPs cluster is
- Repeat the process for the Virtual Appliance